Our support team is here for you Monday to Friday 09:00-17:00 by phoning +44(0)203 411 4216 or by emailing us at support@timenet.co.uk
However if you do require any extra help after working hours please feel free to call our after hours hotline no: 07919553030.
For 99.99% of the very rare issues we can sort it out for you while logging into your computer remotely with your permission.
This great way of support has been proven very effective for many years with other companies like DELL, Bethere, etc.
The remote access is a one off help access that needs to be initiated by you. You will be asked to go to a web address and follow the technical personnel guide.
We have also compiled a FAQ page where we are certain you will find the answer to your question.
